The way big institutions manage employee retirement benefits has subtly changed over the last ten years as a result of ERISA litigation. This expanding trend reached Boston’s Mass General Brigham Inc., a reputable healthcare system, in April 2025, when it consented to a $8.25 million settlement. This court decision resulted from a class action lawsuit alleging that the company permitted exorbitant fees in its 403(b) retirement plan, which provides benefits to over 100,000 workers throughout its network.
The lawsuit focused on claims that Mass General chose excessively costly investment options and neglected to keep an eye on administrative expenses. The plaintiffs, who included both current and former workers, contended that these rulings drastically diminished retirement accounts’ capacity to generate long-term savings. The healthcare system’s settlement agreement is remarkably practical and shows a deliberate choice to prevent further legal escalation, even though it denied wrongdoing.
Mass General’s settlement brings it into line with an increasing number of prominent universities that have recently reached similar agreements, such as Yale, Johns Hopkins, and General Electric. These settlements demonstrate a wider recognition of fiduciary duties in the business and nonprofit sectors. Employers are supposed to act exclusively in the best interests of participants in retirement plans, choosing high-performing and reasonably priced investment vehicles and service providers. If they don’t, there may be serious legal and reputational repercussions.
Table: Mass General ERISA Settlement Overview
| Organization | Mass General Brigham Inc. |
|---|---|
| Case Title | Norton, et al. v. Mass General Brigham Inc. |
| Court | U.S. District Court, District of Massachusetts |
| Case Number | No. 1:22-cv-10045-MJJ |
| Class Period | January 13, 2016 – May 5, 2025 |
| Settlement Amount | $8.25 million |
| Estimated Class Size | Over 100,000 current and former 403(b) plan participants |
| Settlement Website | www.massgeneralerisasettlement.com |

Participants claim that Mass General failed to use its size and negotiating power to secure lower-cost services during the class period, which spans more than nine years, and that they were led toward high-fee funds. Legal experts claim that this is a recurring theme in recent ERISA cases. Despite the emergence of more affordable and transparent alternatives, institutions frequently rely on their historical relationships with providers. Employees may consequently unintentionally lose thousands in compound growth over time, which is particularly annoying considering the state of retirement today.
The $8.25 million settlement amounts to between 20% and 30% of the plaintiffs’ estimated damages. This may seem like a small amount to some, particularly in light of the retirement plan’s overall size, but it has symbolic significance. In addition to offering financial relief, it sends a message that fiduciary errors—even those thought to be procedural—will no longer be excused from responsibility.
The settlement provides a direct benefit for those who are still involved in the Mass General Brigham 403(b) plan. Individual accounts will be automatically credited with any outstanding balance. Checks will be issued to former employees, and they will be valid for ninety days. Crucially, unless contact information is out-of-date, there is no need to submit a claim, which makes the procedure especially quick for those who are impacted. The last hearing for court approval is set for September 25, 2025.
The case’s link between financial literacy and legal empowerment is among its more subtly potent features. Employees in a variety of industries have grown more conscious over the last five years of how fees can reduce their retirement funds. Plaintiffs have been able to convert that awareness into concrete legal results by working with ERISA-focused attorneys. In addition to righting historical wrongs, these cases have remarkably positive effects on future planning.
Up to 33.3% of the entire fund, or slightly more than $2.75 million, is anticipated to go to the lawyers working on the Mass General case. Despite its apparent size, this number illustrates the intense nature of litigation involving intricate financial records, vendor relationships, and fiduciary duties. Legal experts actually point out that these settlements would not be possible without aggressive and experienced firms prepared to pay for years of litigation.
The timing of this specific case made it even more significant. Mass General Brigham had come under fire a few months prior for cost-cutting layoffs that targeted administrative positions. The lawsuit over the retirement plan highlighted a wider sense of disillusionment among workers who already felt vulnerable. But instead of escalating mistrust, the resolution sends a positive message: institutions can improve their practices in response to legal and public pressure, and mistakes can be corrected.
Many are starting to take preventative action as other major healthcare employers watch the results. Retirement committees are changing to incorporate independent advisors and third-party fiduciaries, and internal audits are growing in frequency. Additionally, there is a growing movement to switch from expensive mutual funds to index funds, which have lower fees. These changes have the potential to significantly improve employees’ financial results over time.
Plaintiffs nationwide are becoming more adept at contesting ambiguous and antiquated retirement plans by utilizing benchmarking tools and legal insights. The Mass General settlement is remarkably similar in tone and impact to previous cases that changed industry behavior, despite not being a record-breaking settlement in terms of size. Retirement plan oversight is now treated as a fundamental aspect of employee engagement and compliance by organizations that previously saw it as a secondary concern.
Sponsors of retirement plans at universities and nonprofit organizations have recently reexamined their investment options. Boardroom and HR department discussions have already been impacted by the momentum created by Mass General’s case. Over the next several years, this shift could result in

